Dr. Noriaki Kano
Dr. Noriaki Kano is one of the most prominent leaders in theory and application of quality management around the world in variety of businesses. His contribution has been recognized by his election as Honorary Member by the International Academy for Quality (IAQ), the American Society for Quality (ASQ), the Japanese Society for Quality Control (JSQC),the Indian Society for Quality(ISQ), the Singapore Quality Institute(SQI) beside others. He is the developer of The Theory of Attractive Quality and its Creation, a concept widely used around the world and popularly referred to as the Kano Model.
After his receiving his doctorate in engineering from the University of Tokyo under the supervision of Professor Kaoru Ishikawa, the career of Dr. Kano was dedicated to teaching in prestigious universities and supporting the work of quality professionals in both industrial organizations and professional associations. He is current Professor Emeritus of the Tokyo University of Science. Dr. Kano was Visiting Professor of the University of Miami(U. S).and Aarhus School of Business( Denmark), and Visiting Chair Professor, Chungyuan Christian University (Taiwan).
Dr. Kano is the former president of Japanese Society for Quality Control, the former Chairman of Deming Application Prize Committee and iscurrently the chairman Selection Committee for the Deming Prize for Individuals, the Union of Japanese Scientists and Engineers (JUSE). He is a board member of JUSE. He was a Board Member of The Overseas Human Resources & Industry Dev’t Association (HIDA/AOTS). He is Foreign Honorary Advise of China Association for Quality (CAQ).
He is a founder and first Chairman of the Asian Network for Quality (ANQ) and has been named its Honorary Chairperson.
Ishikawa Kano Award was established in his honor by ANQ in 2010 and the Kano Quality Award was introduced by the Technological Promotion Association (TPA) in 2009 to recognize his contributions to quality promotion in Thailand.
Dr. Kano has been best owed many awards by organizations around the world, including the Deming Prize for Individuals from JUSE and the Distinguished Service Medal, E. L. Grant Medal、and E. and Jack Lancaster Medalfrom American Society for Quality(ASQ), Deming Lecturer from American Statistical Association (ASA), A. V. Feigenbaum Lifetime Achievement Medal-Asian Pacific Organization for Quality(APOQ), and Dronacharya Award from Indian Society for Quality He has been the author of over 300 papers and books including “Attractive Quality(Kano Method / Kano Model)”,“Guide to TQM in Service Industries” (in English) and “Way to Breakthrough and Creation” (in Japanese).
Dr. Kano is an invited keynote speaker in various countries around the world and has promoted quality in over 50 countries